1.1 Reservations can be made by contacting CITS Yichang, hereinafter referred to as the "Company," through email, fax, or telephone.

1.2 Reservations are booked and confirmed only on receipt of $100USD or 680 RMB per person deposit. This deposit is due within three (3) days of making the reservation. There shall be no binding contract until the Company has received the deposit. Failure to remit your deposit on time will result in an automatic change of status of any confirmed space to a provisional basis and the possible inability to reinstate your reservation.
If the Company is NOT making your complete travel arrangements for you, it will be necessary to furnish us with a copy of the confirmation of your transportation arrangements before we confirm our portion of your travel plans. The Company cannot be liable for any penalties or losses incurred as a result of voluntary or involuntary changes to transportation schedules.

1.3 The balance is due no later than thirty (30) days prior to commencement of the program. If the balance has not been received by that date, the Company shall be entitled, at its sole discretion, to treat your reservation as canceled, and consequently to forfeit such part of the deposit as determined solely by the cruise line.

1.4 Any reservation made within thirty (30) days of commencement of a program may be accepted provided space is available, payment in full is received, and provided that documents can be delivered prior to departure.

1.5 The Company will not provide tickets, coupons, vouchers or documents until the Company has received full payment.

1.6 Special cruise fare are capacity controlled and often sold out months in advance. In addition, many accommodations offered by the Company have limited capacity. It is essential to make reservations well in advance to insure your preferred arrangements.

2.1 Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by the Company.

Passengers who cancel for any reason, will be subject to the following cancellation fees:

2.2 Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability. If the Company is able to assist, an administrative fee of $50 per change will be assessed per change. These fees will be added to your final invoice.

2.3 No refunds are given (1) for lost travel time or substitution of facilities, (2) for itineraries amended after departure, (3) for circumstances arising beyond the Company's control, necessitating alternative arrangements being made to ensure the safety and/or further participation and enjoyment of your program, (4) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying the Company, or (5) if you leave your program after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations.

3.1 The Company acts as booking agent for hotels, airlines, air charters, bus companies, ground transportation, cruises, and other independent contractors providing accommodations, transportation, and/or other services. Each of these companies is an independent corporation with its own management and is not subject to the control of the Company. THE COMPANY CANNOT BE LIABLE FOR ANY CLAIM LOSS, DAMAGE, COST, INJURY, DEATH, ETC which may arise out of these services.

3.2. If a sailing is canceled, suspended or delayed, due to the reasons beyond the control of the crew, such as but not limit to floods, earthquake, weather, fogs, sailing course blockage, accidents, technical breakdown, strikes, war, quarantine, government actions, etc., cruise lines and the Company will assist the passengers transfer to other ships, or adjust the itinerary. Under these circumstances, a price adjustment may be made by the specific cruise lines and when made will constitute full settlement with the passengers.

3.3 The Company draws your attention to the fact that there are certain inherent risks involved in participating in the type of trips sold by the Company. It is your sole responsibility to take all appropriate medical advice prior to departure as to whether or not you are fit enough to undertake the trip booked.

3.4 It is your responsibility to advise us of any medical problems well before departure. Hospital facilities are often unavailable and evacuation can be prolonged, difficult and expensive. The Company assumes no liability regarding medical care and associated costs. We do recommend the purchase of trip insurance that includes medical expenses and emergency evacuation costs.